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General Information

Reservation Requirements

Tahoe Vacation Rentals reservations are not guaranteed until a signed rental lease agreement and deposit or full payment are received and acknowledged by Tahoe Vacation Rentals. 

Cancelations

You may cancel your reservation within 24 hours of making it without a cancellation fee.  If you cancel your reservation 45 days or more prior to the arrival date, you will forfeit the deposit.  There are no refunds for canceling within 45 days of arrival. 

Deposits and Payments

A nonrefundable deposit is due at time of booking. The deposit is made up of ten percent (10%) of total rent due, plus the administration fee of $50.  Full payment is due 45 days prior to arrival. Full payment includes rent, 10% tax, damage waiver, and any processing fees.   

Reservation Change Fee

All reservations that need date and/or property changes are subject to a non-refundable $25 rescheduling fee per change.  All changes must be made 45 days or more prior to the arrival date.

Damage Waiver

Tahoe Vacation Rentals charges a $49 damage waiver in lieu of a security deposit. This $49 is non-refundable and covers up to $1000 in accidental damage. It does not cover intentional damage or destruction to the property.

Accepted Forms of Payment

We accept MasterCard, Visa, and Amex.   

Travel Insurance

Guests are at all times advised and encouraged to purchase Red Sky Travel Insurance through Tahoe Vacation Rentals

No Smoking

Smoking is not allowed in or around any Tahoe Vacation Rental properties.

Age Requirements

Minimum rental age is 21 years or older.

Maximum Occupancy

The maximum occupancy of your rental is the number the home sleeps, including infants. Guests must not bring more people to the property beyond what is stated in the rental agreement, on the TVR website or any other site listing the property.  

Before Your Stay

Check-In and Check-Out

Check-in is at 4 p.m., and check-out is at 10 a.m.. During holiday periods, check-in is at 5 p.m. If you are arriving later than 5 p.m., your property keys and information will be stored in a lockbox at Tahoe Vacation Rentals office. If you are interested in checking in early or departing late, please call us for availability and pricing.

Tahoe Vacation Rentals Provided Items

Tahoe Vacation Rentals will provide a starting supply of toilet tissue, paper towels, napkins, trash bags, and a basic supply of linens. Tahoe Vacation Rentals does not replenish supplies during your stay. We encourage you to plan accordingly.

During Your Stay

Parking and Snow Removal

During winter, driveway snow removal is provided. Please be patient with plow drivers (they are vital to us all!) during severe storms, as they work hard to keep up with snow accumulation. Be sure you know the local laws regarding winter parking. Do not park on the street as you could get fined and/or be towed. Driving conditions may be hazardous as well. Please be prepared and take it slowly.

Maintenance and Housekeeping

Our maintenance and housekeeping staff work hard to ensure your vacation home is in tip-top condition. If you should discover otherwise, please report it to us immediately and we will do our best to correct it as soon as possible. Immediately notify our office at 530-583-3550

Pets

Dogs are welcome at ‘Pet-Friendly’ designated homes. Dogs or other pets are not permitted at non-pet friendly homes. There is a nonrefundable pet fee of $50 per pet, per stay. This does not include damage or additional cleaning caused by the pet.

Guest must disclose if they are bringing dogs or pets to the property prior to making their reservation. A non-refundable per-pet fee of $300.00 will be charged if guests bring a pet to a non-pet friendly home, and guests will be asked to vacate the rental immediately. 

After Your Stay

Cleaning

Each property will be inspected and cleaned after your departure.  The cleaning fee paid to rent the home covers normal cleaning.  Any cleaning necessary above and beyond the standard care will be charged to you at a rate of $45/hour. 

Lost and Found

Tahoe Vacation Rentals is not responsible for forgotten or lost items. We will do our best to locate and return any lost or forgotten items. Items left behind may be shipped UPS or FedEx with a valid credit card from guest. Left items will be held for 30 days, and then donated to a good cause.